Warranty Policy

Last updated: August 13, 2026

At Markitly, we stand behind the premium build and operational quality of our electronics and consumer goods. Our Warranty Policy outlines the coverage parameters and claims process to ensure fair resolutions.

1. Coverage Limits

Warranty coverage is strictly limited to verified manufacturing defects, physical malformation, or operational failures present at the time of delivery.

• All warranty claims must be reported within 7 days of delivery.
• Approved manufacturing defects will qualify for a replacement item of equivalent specifications, store credit, or repair at our discretion.

2. Policy Exclusions

Our warranty does not cover issues resulting from external causes or post-delivery events. Explicitly excluded from coverage:

• General wear and tear through regular usage.
• Accidental damage (including liquid spills, drops, screen cracking, or structural impact).
• Unauthorized modifications, software rooting, hardware tampering, or repairs executed outside our authorized logistics center.
• Misuse or operation exceeding specifications defined by the manufacturer.

3. Submission of Claims

To file a warranty claim within the 7-day period:

1. Contact support at warranty@markitly.store.
2. Provide your order number, proof of purchase, and clear photos/videos demonstrating the manufacturing defect.
3. Our inspection team will evaluate the claim and provide return instructions if verified.